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Customer Support

Email : info@uniquelagiftshop.com

WhatsApp : +1548-333-2985

Phone : +1(548)-333-2985

Instagram : unique_la.gift.shop

Facebook : Unique La Gift Shop

Privacy Policy

At Unique: La Gift Shop, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data we gather through our website and related services. By accessing or using our website, you agree to the terms and practices described in this policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information such as your name, email address, shipping address, billing address, and payment details when you place an order or interact with our website.

1.2 Non-Personal Information
We may also gather non-personal information, such as your browser type, IP address, device information, and website usage data through the use of cookies and similar technologies.

2. Use of Information

2.1 Personal Information
We use your personal information to process your orders, provide customer support, communicate with you about your purchases and updates, and to improve our services.

2.2 Non-Personal Information
Non-personal information is used to analyze website traffic, enhance user experience, and improve our marketing efforts. This information is aggregated and does not personally identify you.

3. Disclosure of Information

3.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping carriers, payment processors, and IT service providers. These entities are contractually obligated to handle your data securely and only for the purposes specified by us.

3.2 Legal Compliance
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or use of your personal information.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Marketing Communications
If you have provided your consent, we may send you promotional emails about our products, services, and special offers. You can opt-out of receiving these communications at any time by following the instructions provided in the email or contacting us directly.

5.2 Cookies
You have the option to disable cookies through your browser settings. However, please note that disabling cookies may affect your user experience on our website.

6. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take the necessary steps to remove the data from our records.

7. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@uniquelagiftshop.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Refund Policy

Dear valued customers,

Thank you for choosing Unique: La Gift Shop as your destination for creative and artistic treasures. We appreciate your support and trust in our craftsmanship. As we uphold the highest standards in delivering unique, handcrafted products, we would like to inform you about our refund policy.

No Cash on Delivery (COD) Orders

At Unique: La Gift Shop, we operate with a commitment to excellence in every aspect of our service. To maintain the quality of our products and streamline our operations, we do not offer Cash on Delivery (COD) as a payment option. We kindly request our customers to complete the payment online at the time of placing their orders.

No Returns Policy

We take immense pride in the craftsmanship of our canvas embroidery, macramé, and custom-made gifts. Each product is meticulously created to exceed your expectations, and we thoroughly inspect them before they leave our hands.

Due to the unique and personalized nature of our products, as well as the time and care invested in crafting each item, we regret to inform you that we do not accept returns or offer refunds. This policy ensures that we can maintain the exceptional quality of our creations and continue to delight our customers.

Damaged or Defective Products

However, if you receive a damaged or defective product, please reach out to us within 3-5 days of receiving your order, and we will do our utmost to address the issue promptly. We may request photographs of the damaged or defective item to better assist you.

Contact Us

If you have any questions or concerns about your order, including issues with damaged or defective items, please do not hesitate to contact us. You can reach us via email at info@uniquelagiftshop.com, and our dedicated team will be happy to assist you in any way we can.

We appreciate your understanding and cooperation in adhering to our refund policy. Your satisfaction is of utmost importance to us, and we are committed to delivering exceptional products and service.

Thank you for choosing Unique: La Gift Shop, where creativity and craftsmanship merge to create beautiful memories.

Shipping Policy

At Unique: La Gift Shop, we are committed to providing you with a seamless and convenient shopping experience. This includes prompt and reliable delivery of your orders. Please take a moment to review our shipping policy to understand how we handle the delivery of your products.

Standard Shipping (CAD $10)

Our standard shipping option is available for all orders and is CAD $10 for orders below CAD $100.
Most orders shipped via standard shipping are delivered within 7-10 business days.
We strive to ensure your items are carefully packaged and delivered to your doorstep in excellent condition.
If you have any questions or concerns regarding the shipping time of your standard order, please feel free to reach out to us via direct message on Instagram or email.

Standard Shipping (Free)

Our standard shipping option is available for all orders and is FREE for orders above CAD $100.
Most orders shipped via standard shipping are delivered within 7-10 business days.
We strive to ensure your items are carefully packaged and delivered to your doorstep in excellent condition.
If you have any questions or concerns regarding the shipping time of your standard order, please feel free to reach out to us via direct message on Instagram or email.

Expedited Shipping (CAD $25)

For those who require their orders sooner, we offer an expedited shipping option at a flat rate of CAD $25.
Expedited orders are prioritized, and we aim to deliver them within 3-5 business days.
Whether you're in a bustling city or a remote location, the CAD $25 expedited shipping charge remains the same.
If you opt for expedited shipping, you can expect your items to arrive promptly.

Custom Delivery Date Request

We understand that there may be specific occasions or important dates you'd like your order to arrive by.
To accommodate your needs, we provide a text box during the checkout process where you can input any additional delivery date instructions.
While we'll do our best to meet your requested delivery date, please note that delivery times may vary due to factors beyond our control, such as weather or unforeseen circumstances.
If you have any specific delivery date requests, please make sure to communicate them clearly in the provided text box, and we'll do our utmost to fulfill your request.

Contact Us

If you have any questions or concerns regarding shipping, delivery, or any other aspect of your order, don't hesitate to reach out to us.
You can contact us via direct message on Instagram or email, and our dedicated customer support team will be happy to assist you.
We value your feedback and strive to make your shopping experience with Unique: La Gift Shop as enjoyable as possible.

Note: We do not provide free shipping.

Thank you for choosing Unique: La Gift Shop for your shopping needs.

Terms Of Service

This website is operated by Unique: LA Gift Shop. Throughout the site, the terms "we," "us," and "our" refer to Unique: LA Gift Shop. Unique: LA Gift Shop offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or territory of residence or that you are the age of majority in your state, province, or territory of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the service.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Unique: LA Gift Shop, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states, provinces, or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states, provinces, or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Unique: LA Gift Shop and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada and the United States of America, without regard to its conflict of law principles.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@uniquelagiftshop.com

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